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Solution Engineer

  • Mumbai, India
  • Full-time
  • Posted

Skills

  • CI/CD
  • Communication
  • Customer Success
  • JavaScript
  • Python
  • REST APIs
  • Sales
  • Troubleshooting

Job description

๐—ง๐—ต๐—ถ๐˜€ ๐—ฟ๐—ผ๐—น๐—ฒ ๐—ถ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ช๐—ฒ๐—ฒ๐—ธ๐—ฑ๐—ฎ๐˜†'๐˜€ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€

๐—ฆ๐—ฎ๐—น๐—ฎ๐—ฟ๐˜† ๐—ฟ๐—ฎ๐—ป๐—ด๐—ฒ: ๐—ฅ๐˜€ ๐Ÿฑ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ - ๐—ฅ๐˜€ ๐Ÿฎ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ (๐—ถ๐—ฒ ๐—œ๐—ก๐—ฅ ๐Ÿฑ-๐Ÿฎ๐Ÿฌ ๐—Ÿ๐—ฃ๐—”)

Experience: 1+ yrs

Location: Mumbai

As a Solution Engineer, you will design and implement robust API integration solutions for our cloud-based SaaS platform, ensuring seamless connectivity between our services and clientsโ€™ existing systems. You will collaborate closely with sales and product teams to understand customer requirements and translate them into technical roadmaps. Your role will involve deploying APIs, troubleshooting integration challenges, and optimizing performance to meet stringent uptime and security standards. Leveraging your expertise, you will also support preโ€‘sales technical demonstrations and postโ€‘implementation training to drive customer success and adoption.

Requirements

๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€

โ€ขDesign, develop, and maintain scalable API integrations for SaaS applications
โ€ขCollaborate with product and engineering teams to define integration requirements and specifications
โ€ขConduct endโ€‘toโ€‘end testing of API endpoints and troubleshoot integration issues
โ€ขOptimize API performance, monitoring, and scalability to meet SLA targets
โ€ขProvide technical support and guidance to clients during onboarding and deployment phases
โ€ขDocument integration processes, best practices, and troubleshooting guides
โ€ขStay updated on industry trends, emerging technologies, and security standards
โ€ขDevelop and deliver technical presentations and demos for sales and customers
โ€ขParticipate in code reviews and collaborate on continuous integration/continuous delivery pipelines
โ€ขMentor junior engineers and share knowledge across the engineering community

๐—ช๐—ต๐—ฎ๐˜ ๐— ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฌ๐—ผ๐˜‚ ๐—ฎ ๐—š๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—™๐—ถ๐˜

โ€ข1+ years of handsโ€‘on experience with API integration and implementation
โ€ขProficiency in RESTful API design, Swagger/OpenAPI specifications, and JSON/XML data formats
โ€ขFamiliarity with SaaS deployment models, multiโ€‘tenant architecture, and cloud services
โ€ขStrong scripting skills in Python, JavaScript, or similar languages for automation
โ€ขExperience with API gateways, rate limiting, and security protocols (OAuth, JWT)
โ€ขAbility to analyze complex business requirements and translate them into technical solutions
โ€ขExcellent communication skills for liaising with technical and nonโ€‘technical stakeholders
โ€ขProactive problemโ€‘solving mindset and a commitment to continuous learning
โ€ขA collaborative attitude and willingness to mentor peers
โ€ขProven track record of delivering successful client integrations within timelines.

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