Job Description Summary
Are you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.
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Job Description
Major accountabilities:
•Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
•Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
•Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
•Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
•Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
•Support local events, promotional activities, and product launches where required.
•Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.
Requirements:
•At least 2 years of pharma sales experience in pharma industry
•Bachelor degree is required
•Immunology related experience is preferred
•Fluent and proficient in English (written and spoken)
•Strong negotiation and analytical skills.
Skills Desired
Commercial Excellence, Communication, Compliance Governance, Conflict Management, Cross-Functional Coordination, Cross-Functional Work, Customer Insights, Influencing Skills, Key Account Management, Negotiation, Professional Ethics, Sales Techniques, Technical Knowledge