Novartis
Sales Representative - CP
- Selangor
- Full-time
- Posted
Skills
Job description
Job Description Summary
Sales Representative
Location : Selangor
Are you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.
Job Description
Major accountabilities:
•Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
•Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
•Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
•Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
•Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
•Support local events, promotional activities, and product launches where required.
•Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.
Requirements:
•Minimum 2 years pharmaceutical sales experience with a record of delivering results.
•Experience engaging customers in both private and government hospital sector
•Oncology experience is preferred.
•Strong customer engagement, communication, territory planning, and relationship-building skills.
•Confidence using digital engagement platforms and CRM tools.
•Ability and willingness to travel within the assigned territory.
Skills Desired
Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics