Repair Services Associate, I

Preston, United Kingdom
Full-time
Posted Nov 12, 2026

Skills

Problem Solving
Teamwork
Time Management
Troubleshooting
Writing

Job description

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We're Looking For:

This role performs basic tasks associated with servicing customer products, including diagnosing, repairing, and maintaining products, while ensuring customer satisfaction through high-quality service. Essential Duties and Responsibilities:

•Assist in troubleshooting, repairing, and testing products to restore functionality and ensure quality

•Inspect products for defects, perform post-repair functionality tests, and maintain equipment and tools

•Document repair processes, findings, and parts used, ensuring accurate and organized records

•Communicate repair updates and timelines while handling products with care to maintain customer satisfaction

•Collaborate with team members to meet deadlines and achieve repair goals in a respectful and supportive environment

•Follow safety protocols and promptly report any safety concerns or equipment issues

•Contribute to maintaining quality and consistency by adhering to repair procedures and standards

Key Skills and Competencies:

•Attention to Detail: Ability to identify small issues and ensure repairs are completed accurately

•Manual Dexterity: Comfortable working with tools and small parts to perform repairs

•Basic Problem-Solving Skills: Capability to follow step-by-step instructions to resolve technical issues

•Eagerness to Learn: Open to receiving training and feedback to improve skills and knowledge

•Time Management: Ability to prioritize tasks and meet deadlines efficiently

•Teamwork and Collaboration: Willingness to contribute to a positive team environment

Job Requirements:

•Minimum Education or Equivalent: No diploma required; Basic math and reading/writing skills are needed

•Minimum Work Experience: No prior experience required; training will be provided

Work Environment: 5 days in office

Benefits:

•25 days’ annual leave plus 8 bank holidays

•Group Personal Pension Plan

•Life Assurance

•Income Protection

•Sick Pay Scheme

•Private Medical Insurance Cover

•Cycle to Work Scheme

•Employee Assistance Programme (EAP)

•ZIP bonus scheme

Job Posting Statement:

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement:

Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy .