Arch Capital

Operations Analyst - Junior (MS)

PHL-Manila
Full-time
Posted Nov 2, 2026

Skills

Communication
Microsoft Excel
Microsoft Office
Operations
Problem Solving
Recruiting
Troubleshooting

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Role Summary and Purpose:

Operations Analyst will be responsible for collection, organization, interpretation, documentation, and analysis of contracts or slips. The operations analystwill process data into system, ensure accuracy, create queries, and reports for various duties that can involve underwriting support, risk capture, orbordereaux management for Lloyds Syndicate policies.

Key Tasks and Responsibilities:

Interpret data, analyze results, and process transactions in various systems in support of the following areas:

•London Market Policy & Endorsement data capture

•Other operations, as needed

•Prepare and issue documents and reports accurately, as per specifications

•Interact with local and onshore teams as required to complete deliverables

•Communicate issues or queries on a timely basis to ensure quick resolution

•Assist with troubleshooting and improving processes, as needed

Role Requirements & Skills:

•Strong verbal/written communication with fluency in the English language

•Strong analytical and problem-solving ability

•Detail and quality minded

•Collaborative and team-oriented with ability to execute within an international team

•Basic to Advanced knowledge of MS Excel and MS Word

•Flexible with changing requirements and ability to learn new processes quickly

•Basic understanding of insurance knowledge, knowledge of London Market is desirable

•Ability to work independently and as part of a team

•Ability to learn new tasks quickly

Qualifications:

•Degree level in business-related courses

•Strong analytical and data processing skills

Experience :

•Experience in insurance and operational services industry is desirable

•Technical Skills

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

10400 Arch Global Services (Philippines) Inc.