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crossbordertalents

German Customer Support Agent (not a BPO)

  • Lisbon, Portugal
  • Full-time
  • Posted
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Skills

  • Communication
  • Customer Service
  • German
  • Problem Solving

Job description

German Customer Support Agent – Lisbon, Portugal

We are looking for motivated candidates to join an international team in Lisbon, Portugal, as a Customer Support Agent.

This is an excellent opportunity to gain international work experience, work in a multicultural environment, and develop your professional career abroad.

Position Available

Lisbon, Portugal

Customer Support Agent

Working Conditions

•Full-time position: 40 hours per week
•Working hours: 07:00–16:00, on a rotating schedule
•Always 2 days off per week
•Training starting on 15 September

Main Responsibilities

Customer Support Agent

•Providing customer assistance
•Handling customer requests and resolving issues
•Providing professional and customer-oriented support
•Ensuring a high level of customer satisfaction

Previous experience is not required . We mainly value motivation, willingness to learn, and enthusiasm for starting an international professional experience.

Training

The training will start on 15 September .

Requirements

Requirements

•Fluent or native-level German
•English level B1 or above
•EU citizenship or valid authorization to work in Europe
•Good communication and interpersonal skills
•Positive attitude and problem-solving mindset
•Availability to work in Lisbon, Portugal

Benefits

Salary and Benefits

•Entry-level salary: €1,450 x 14 payments per year
•Bonus: up to €150 x 12 payments per year
•Language bonus: €100 x 12 payments per year
•Additional bonuses for working hours and weekend shifts
•Benefits package

For More Information or to Apply

Marco Velenosi

Email: marco.velenosi@cbtalents.com

WhatsApp: +39 334 619 6398