Merit Medical

Customer Service and Logistics Specialist

Kuala Lumpur, Malaysia
Full-time
Posted Oct 26, 2026

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Skills

Communication
Customer Service
Logistics
Microsoft Excel
Microsoft Office
Sales
Supply Chain

Job description

Work Shift:

DAY Work Schedule:

Why Merit?

At Merit Medical, our mission is to create innovative medical devices that improve lives. Our goal is to hire and develop people who want to build something special through hard work, team effort, and commitment. Together, we are making a difference in the lives of patients around the world.

Supply Chain

•Timely and accurate order taking and tracking; billing and invoicing and handling credit notes.

•Handling customer enquiries and requirements

•Daily communication with customers and sales regarding order status, inventory availability, shipping schedule, credit issues, etc.

•Maintain master data creation and updates (e.g., customer master / item master / price list)

•Works cross-functionally on all issues related to stock management & optimization.

Logistics

•Laise with service providers and warehouse for logistics execution and shipment arrangement

•Import and Export documentation preparation, handling, and logistics execution

•Other tasks as assigned by manager

Education and Experience

•Bachelor or equivalent Degree in Business Administration, Supply Chain, Business, Marketing

•Strong sense of responsibility, independent and self-motivated

•Team player with a positive work attitude

•Flexibility and ability to quickly adapt to changes resulting from a dynamic and growing business environment

•Minimum of 2-3 years working experience related to Supply Chain & logistics operation

•Experience working in a healthcare or medical device multinational company a plus

•Proficiency in MS Word, Excel, and Outlook

•ERP experience is mandatory. Experience in Oracle is preferred

•Good command of spoken English

As an eligible Merit employee, you can expect the following:

•Multiple Shifts and Hours to choose from: Days, Swing (Eve), and Nights

•Medical/Dental & Other Insurances (eligible the first of month after 30 days)

•Low Cost Onsite Medical Clinic

•Two (2) Onsite Cafeterias

•Employee Garden | Gardening Classes

•3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays

•401K | Health Savings Account

To see more on our culture, go to www.merit.com/careers .

Military Veterans are encouraged to Apply.

Merit is a proud Utah Patriot Partner committed to hiring our Veterans.