Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The Core Responsibilities!
•General administrative and clerical duties, from answering phones to filing and making copies
•Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage
•Schedule appointments, meetings and conferences for team members
•Set up and maintain filing systems, utilizing knowledge of legal records and procedures and frequently controlling confidential materials and documents
•Open and distribute regular and electronic incoming mail and other material and coordinate the flow of information internally and with other departments or organizations
•Establishing, implementing, and improving existing workflows and administrative procedures
•Identifies urgent issues that require immediate attention and facilitates a resolution, escalating issues that require escalation, where necessary.
•Supports the team with electronic filing and file tracking systems, ensuring the accuracy and completeness of files and information
•Determine and establish office procedures and routines
•Maintaining calendars, scheduling appointments, and completing documents
•Managing, organizing, and collating legal documents
•Provide background research on special projects, as assigned by members of the Legal Department
•May attend meetings or conferences to take notes, minutes and dictation
•Assists members of the Legal Department with submitting Concur claims or other expense claims, ensuring all required documentation is provided
•May perform other general office work as required.
Let's Talk About You!
•Undergraduate Degree or equivalent education and experience required.
•College Diploma in a law-related discipline (e.g. Legal Assistant, Law Clerk, Paralegal), or equivalent extensive administrative experience.
•5 plus years of experience providing administrative coordination and support in a complex office environment.
•Previous experience working as a legal assistant or paralegal providing administrative support preferred.
•Experience working as a legal assistant providing administrative support required.
•Demonstrated experience working in a highly confidential environment at the executive level.
•Provides courteous, timely, and efficient service while reflecting a positive attitude.
•Proven ability to manage a large volume of files, conflicting priorities and competing deadlines.
•Excellent oral and written communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience.
•Can understand and appreciate diverse points of view about complex and often inter-related issues.
•Demonstrated ability to multi-task, take initiative, to work independently, maintain an organized work environment, and be part of a team in a fast-paced environment.
•Organizational and planning skills, with the ability to think logically and anticipate outcomes.
•High ethical standards with a strong commitment to maintain confidentiality and treat sensitive information with discretion.
•Resourceful, creative, and a thorough researcher, and problem-solver.
•Sound judgment and personal and professional integrity.
•Demonstrated ability to understand and resolve external and internal partner issues.
What we offer [For full-time permanent roles]
💰 Competitive discretionary bonus
✨ Market leading RRSP match program
🩺 Medical, dental, vision, life, and disability benefits
📝 Employee Share Purchase Plan
👶🏽 Maternity/Parental top-up while you care for your little one
🏝 Generous vacation policy and personal days
🖥 Virtual events to connect with your fellow colleagues
🎓 Professional development and comprehensive Career Development program
💛 A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equity, Diversity & Inclusion
EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.
We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more, visit eqb.investorroom.com and eqbank.ca.