Clinic Payment Operations Representative

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

The Opportunity

We are seeking a highly motivated Clinic Payment Operations Representative who brings a positive attitude, embraces change, and thrives in a fast-paced environment. This role serves as an entry-level to intermediate contributor within Clinic Payment Operations and is responsible for executing day-to-day payment processes that support operational efficiency, payment accuracy, and provider satisfaction.

Success in this role requires strong attention to detail, organizational skills, and the ability to efficiently manage a high-volume workload while maintaining quality and accuracy standards.

What You will Do

·         Manage timely and accurate review, validation, and processing of high-volume clinic invoices.

·         Evaluate invoice accuracy against client requirements and agreements.

·         Research and resolve routine billing and payment discrepancies.

·         Process payment transactions, adjustments, refunds, and account maintenance activities.

·         Reconcile account statements and payment activity.

·         Communicate with clinics and internal partners regarding routine inquiries.

·         Meet established productivity, quality, and service-level standards.

·         Escalate complex issues and high-risk exceptions appropriately.

·         Maintain accurate records within financial systems.

·         Participate in training and team initiatives.

·         Additional duties as assigned.

Education and Experience You'll Bring

Required Qualifications

·         Associate degree preferred or equivalent experience.

·         0-2 years of experience in finance operations, billing, payment processing, reimbursement or customer service.

·         Intermediate MS Excel skills including lookups, filtering and reconciliation.

·         Strong analytical skills , attention to detail and organizational skills.

·         Ability to work in a high-volume environment.

·         Excellent verbal and written communication skills.

·         Strong organizational skills and attention to detail.

·         Proficiency in 10-key data entry.

Preferred Qualifications:

·         Operational Excellence

·         Attention to Detail

·         Customer Focus

·         Accountability

·         Teamwork

·         Adaptability

·         Continuous Learning

Misc: This is an onsite role at Abbott location in Overland Park, KS . This is not a remote role/opportunity.

The base pay for this position is

$18.45 – $36.85/hour In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Accounts Payable & Receivables, Credit & Collection, & Payroll

DIVISION:

TOX ARDx Toxicology

LOCATION:

United States > Overland Park : 6300 Sprint Parkway

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Not specified

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf