Associate, Product Consultant, Channels CX

About the Role:

Grade Level (for internal use):

07 S&P Global Market Intelligence

The Role: Associate, Product Consultant, Channels CX (2026 Start)

The Location: London, UK

The Role: A position as a 1st line of support for the main Feed product of S&P Global Market Intelligence Group, Xpressfeed. It involves learning about each of the data packages that we support, using accounting and Finance knowledge and SQL and technical skills in order to reply to our client’s questions.

The Team: As part of the Distribution you will join a very collaborative and professional team where you will be able to gain broad knowledge within the financial world related to asset classes including Fixed Income, Commodities, and Equities.

The Impact: You will contribute to the team and company in a substantial way by answering client queries while showcasing your vast knowledge of our tools, data and the industry we cover. You will integrate into a group with high expectations and can expect to have a significant impact. Your position is critical as it is the link between the end-user and our products. Combining an expertise in our products with a deep understanding of who our clients are and how they use our tools, as a Client Service Associate, you will be a consultant providing best and most efficient ways for our clients to achieve quality results.

https://www.spglobal.com/marketintelligence/en/solutions/xpressfeedtm

What’s in it for you: You will start in a frontline role working with multiple levels of the team. Due to frequent interactions with sales and product management, this is a highly transparent role with potential for growth outside the department.  After a minimum of 18 months as a consultant, you will have the opportunity to move up to the Solutions Architect role, working more closely with a book of clients to best utilize our products to achieve their goals. You will also have access to our wide range and ever-growing selection of datasets. Explore what's available on the S&P Global Marketplace:

https://www.marketplace.spglobal.com/en/

Responsibilities

•

What We’re Looking For:

Basic Qualifications:

•

Preferred Qualifications:

•

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence .

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to  reportfraud spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity  here .

-----------------------------------------------------------

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  EEO.Compliance spglobal.com  and your request will be forwarded to the appropriate person.

US Candidates Only:  Know Your Rights: Workplace discrimination is illegal

-----------------------------------------------------------

20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)