First American

Associate Escrow Officer (in office)

USA, Illinois, O'Fallon
Full-time
$21.24 - $28.31
Posted Nov 4, 2026

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Come join First American, where we recognize our true worth is our people.  We are looking to add an Associate Escrow Officer to our team.  In this role you will handle residential real estate escrow transactions from account opening through closing. This includes establishing escrow accounts, managing funds, preparing and reviewing transaction documents, and completing settlements in accordance with applicable requirements, company policies, and established procedures. You will coordinate with transaction parties and internal partners, and identify, escalate, and help mitigate escrow and company risk.

This is an in-office position located at 729 Insight Ave, Ste 100, O'Fallon, IL

What You’ll Do

•Supports residential escrow file opening and administration under the guidance of an Escrow Officer.

•Prepares routine transaction documents and maintains accurate file records.

•Assists with calculations, information requests, and coordination among transaction parties.

•Communicates status and follows established procedures for funds, documents, and confidential information.

What You’ll Bring

•Experience in an escrow assistant, escrow closer, or comparable escrow operations role, including direct responsibility for transaction-related work.

•Openness to new technology and proprietary programs; adjusts easily to new workflow

•Passion for helping customers while maintaining a professional and positive attitude

•Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs

•Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues

•Thrives in contributing to a team working together to deliver beyond customer expectations

•Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

•Valid license, registration, or certification as required by applicable law, state requirements, and company policy.

•High School diploma or equivalent

Pay Range: $21.24 - $28.31 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.